Free Shipping

If you are shipping to a country within the DACH region, free shipping is available for orders with a value greater than 200 euros. Free Shipping will be calculated and automatically applied at checkout.

International orders:

Please allow around 1-2 working days for your order to be processed.

Shipment will usually take 2-4 working days.

Customs & Duties

When shipping abroad, your package may be subject to taxes. To receive your package, you must pay all duties for the item to be released. 8thUniverse is not liable for any duties or taxes, nor can we predict the taxes you will incur.

Returns

If you do not pickup or accept your item, and the item is returned to us, you will be subject to a return fee with a minimum of 45 euros. This is calculated based on destination and size of the order. This will automatically be charged to your card on file. If you would like us to reship the order, you will be required to pay an additional 15 euros minimum to cover the cost of shipment.